Our Team


If you need Roofing work or Exterior Renovation work in Northeast Georgia, North Georgia, and beyond, the professionals from Watertight Exteriors and Watertight Roofing are here to meet and exceed all your needs! Now, let’s get to know the Watertight Team a little better!


Joanie Norris

Office Manager

Joanie has a associates degree in AS accounting from Brenau University and has worked in the roof industry since 2009. Prior employment, she spent 6 years working in banking and finance in Winder, GA.

When human beings receive great customer service, a bondable friendship-relationship is made for life. One of Joanie’s greatest passions in life is finding and building those long term friendship-relationships for herself and Watertight Roofing Services, LLC. Joanie is a firm believer in following up and carrying through with her customers and clients. Their happiness and satisfaction goes a long way in line with WRS’s core values and mission.

She understands the clients and customers are the reason we exist. In her words, “I have learned over the years that always having a smiling face, positive attitude, and a positive response to my customers questions makes a customer for lifetime”.

Kelly Patat


Kelly, born in Greensboro, GA, graduated from Oglethorpe County High School. He remembers being around the construction industry since he was a young man with his father who was employed with Terry Development in Athens, GA. Since then he has worked as a salesman in the heavy equipment rental and sales industry and as a construction foreman with a large general contractor. His excellent drive to start and complete a project, willingness to go the extra mile, and overall great attitude steers our production department. Kelly has been with Watertight Roofing since 2013 and is a valuable member of our team.

John Hartsfield

Residential Services Coordinator

John Hartsfield is the Residential Services Coordinator for Watertight Roofing Services, LLC. He is responsible for the day-to-day leadership of our residential sales team and general management of all residential services.

John is a life long resident of West Georgia, having grown up in Lithia Springs where he graduated from Lithia Springs High School. John then attended the University of West Georgia and still makes his home in Carrollton, GA. After college, John began his career in residential construction advertising. That lead him into residential construction, specifically the residential restoration and renovations field, which he has been in the last 10 years. John is an expert in many residential applications, including roofing, all forms of siding, windows, gutter systems, decks, general construction, as well as many interior trades. John continually seeks to improve his education as it pertains to different residential services and products. John carries many certifications from all areas of residential construction and insurance restoration.

John met his wife Caitlin at church and they have been happily married for 9 years. They have 3 boys, Brooks, Rollins, and Stiles. John is an active member at Westhills Church in Villa Rica, GA. John loves his family and enjoys every moment he spends with them. He is a huge UGA and Atlanta sports fan and enjoys playing golf and fishing in his free time. But mostly, John enjoys people. He loves to laugh and talk. If you have ever met him you would see that!

What Our Customers Say

“Watertight Roofing Services did a great job on our new roof and covered gutter system. Came in with the best quote followed by prompt, professional, and quality work. I highly recommend them if you need roofing or other home exterior repair.”

–Will Naglich

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